Frequently Asked
FAQ
Answers at a glance
Hotel & Rooms
What are the check-in and check-out times? ▾
Check-in is from 3:00 pm to 6:00 pm, check-out from 7:00 am to 11:00 am. Please notify us in advance about late arrivals – there is no night porter.
Is breakfast included in the room rate? ▾
No, breakfast is not included in the room rate. The breakfast buffet costs €20 per person per day for hotel guests. External guests can join for €25 per person – advance reservation required.
How many rooms does the hotel have? ▾
Ashley's Garden has 28 individually designed rooms in English country house style.
Are dogs allowed in the hotel? ▾
Dogs and pets are welcome, provided they are house-trained. Please mention this when booking.
Does the hotel offer free Wi-Fi? ▾
Yes, free Wi-Fi is available throughout the hotel and restaurant.
Is the hotel non-smoking? ▾
Yes, Ashley's Garden is a fully non-smoking hotel. According to our terms, a cleaning fee of €400 applies in case of violations.
May I charge my e-bike battery in the room? ▾
No. Charging or storing e-bike, pedelec and bicycle batteries in guest rooms is strictly prohibited for fire safety reasons — our insurance does not cover any damages caused. Please leave batteries at reception. If alternative use is required, a signed liability waiver must be provided in advance; in case of fire, the responsible guest carries full liability.
Can I use the pool in the garden? ▾
No. Our garden pool serves exclusively as a visual highlight of the garden. Due to municipal regulations we are unable to open it for public use. The pool may not be entered or used. We kindly ask for your understanding.
Location & Arrival
Where is Ashley's Garden located? ▾
Ashley's Garden is located at Karl-Kleppe-Straße 20, 40474 Düsseldorf, in the Golzheim district (Weiße Siedlung) – in the immediate vicinity of Messe Düsseldorf.
Are there free parking spaces? ▾
Yes, 14 free parking spaces are available directly in front of the hotel, plus 2 bays with EV charging stations (for electric vehicles only), on a first-come, first-served basis. We do not accept liability for vehicles.
How far is it to Düsseldorf Airport? ▾
Düsseldorf Airport (DUS) is approximately 4.2 km from Ashley's Garden.
How do I get to the city centre by public transport? ▾
Take the U78 or U79 from Reeser Platz; you will reach Heinrich-Heine-Allee (Old Town) or the main station in around 8 minutes.
Restaurant
What are the opening hours? ▾
The restaurant is open Tuesday to Saturday from 6:00 pm. We work with two seatings: 6:00 pm to 8:00 pm and from 8:15 pm. Closed on Sundays and Mondays.
How do I reserve a table? ▾
Reservations can be made by phone at +49 211 516171-0 or by email at ashley@ashleysgarden.de.
Can I dine here without staying at the hotel? ▾
Yes, the restaurant is open to all guests – whether you are staying at the hotel or not.
What is the restaurant famous for? ▾
We are famous for our hand-breaded Wiener Schnitzel of veal loin – the "best schnitzel north of the Alps". Our Beef Fillet is equally popular. We also offer a curated wine list with more than 120 selections.
Are there vegetarian and vegan dishes? ▾
Yes, vegetarian and vegan dishes are available on our menu. Please let us know in advance about any allergies or intolerances.
Events & Conferences
Which rooms are available for private events? ▾
Conservatory (15–20 guests), Fireplace Room (20–35 guests), Restaurant (40–65 guests) and exclusive bookings for up to 130 guests (Flying Dinner).
From how many people do you offer a group menu? ▾
From 12 people we offer curated menu compositions. Flying Dinners are available from 85 people.
Do you offer conference rooms and what does a conference cost? ▾
Yes, our conference package starts at €69 per person and includes projector, screen, flipchart and Wi-Fi. Booking 2–4 weeks in advance is recommended, especially during trade fair season.
Can I get married at Ashley's Garden? ▾
Yes, we host weddings in our rooms – from intimate receptions in the Conservatory to large celebrations with up to 130 guests. We will be happy to advise you personally.
How can I enquire about an event? ▾
Use our event planner or contact us directly at +49 211 516171-0.
Since when does Ashley's Garden exist? ▾
Ashley's Garden was founded in 1988 by Sabine and Bernd Krewerth and is still family-run today.